To gain an advantage in an increasingly competitive marketplace, it is essential that your culture represents your strategy. So, how can you start changing your culture? You can make this complex or simple. Let’s assume you want to make a start, and you want to understand some practical levers you can pull to start change.Read More
Imagine you have a meeting with seven senior managers. The task of the meeting is to choose four customers to manage differently for the next 24 months. How long will it take to decide which four customers? Are you talking hours, or maybe days?Read More
Many managers say their meetings don't work, and get frustrated with wasting hours trying to solve problems and choose solutions, without generating any fresh ideas.
What if there was a process that could you help you with this?Read More
Problem: Need to improve business results. and have already identified that your people do not have the required skills.
Solution: Find appropriate course and send people on the appropriate course.
Will just sending your people on a course be enough to improve your business results?Read More
One of the toughest negotiations is when one side wins and the other side loses. For example, a mining company wants to mine in a forest area and a local government wants to stop the mine because they want to preserve the forest. If one side wins, the other loses.
This is so difficult because each side brings a position and then spends all their energy defending their position or attacking the other side's position.
In the toughest negotiations, we need to look beyond positions and explore interests.Read More
You are different, there's nobody just like you. So, how can we be persuaded in predictable ways? Well, there's a one word answer: process. We can all be persuaded in predictable ways by using a process. This process needs to be based on understanding the psychology of persuasion.Read More