We cannot deliver sustainable results by doing what we have always done. We need to find breakthrough solutions, solutions that cross departments, solutions that cross technologies and sometimes solutions that cross industries.
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The future of asset servicing
Shaped by three disruptive technologies
Deloitte
Gordon Smith, David Dalton, Cormac Dinan, Lisa Simpson
The products and services of many organisations are becoming commoditised, with the emergence of niche competitors that can provide true value to customers. To get competitive advantage, organisations need to solve problems internally and externally with fewer departmental barriers.
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Building a Problem Solving Culture that Lasts.
McKinsey article by Randy Cook and Alison Jenkins
Organisations cannot improve unless they consistently seek out and solve their problems. For most, that means undertaking a profound cultural change - which must begin from the top.
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Value for your organisation comes from solving business problems and seizing business opportunities for both your organisation and your top customers.
Solving problems or seizing opportunities as part of a team can leave many feeling frustrated. The usual response is "It would have been quicker if I had done it myself". Working in a team people either compete or conform. When competing they destroy ideas, when conforming they just suggest the usual, old ideas - never anything fresh or new.
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