Why Can't We Find A Solution? [Problem-Solving]

Why Can't We Find A Solution? [Problem-Solving]

Does this sound familiar?

This morning, three hours discussing the poor results from the employee survey and getting nowhere. We tried to agree some actions to improve satisfaction. But we went round and round in circles. Helen from HR wanted to find ways to get staff more involved. Mike in Manufacturing thought that was a waste of time and we should just rewrite role descriptions so everyone was clear what they should do. Sam from Sales thought getting more involvement from staff and new role descriptions were both a waste of time and that we needed to make our salaries more competitive in the marketplace. We spent 9 minutes just arguing why each of the three solutions were wrong.

No wonder many managers say their meetings don't work. So, what can you do?

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