How can you start changing your culture?

How can you start changing your culture?

To gain an advantage in an increasingly competitive marketplace, it is essential that your culture represents your strategy. So, how can you start changing your culture? You can make this complex or simple.  Let’s assume you want to make a start, and you want to understand some practical levers you can pull to start change.

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With customer's you can't afford to lose, watch out for the C word [Culture vs IT]

With customer's you can't afford to lose, watch out for the C word [Culture vs IT]

People rarely talk about the C word because it's not something easy to mention in business circles. Mention culture and at least one business person in the room will roll their eyes. Why? People are reluctant to talk about culture because they have seen many unsuccessful attempts to change the culture. Often these attempts use posters and coffee cups.

Most attempts to change culture fail. Why? Because it's tough and it's often an unequal fight between well-meaning management and the existing culture: a man and a shotgun versus a man and a tank.

So, should you give up? Start by understanding the risk.

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