Posts tagged Loyalty
Amazon - why kill bookstores and then open bookstores?

Over the last five years, we have all watched Amazon dominate book sales and many retail book stores have closed unable to compete. So, when I heard Amazon were opening bookstores, I was baffled. When Amazon have destroyed bookstores, why would they start to open bookstores?

On a recent visit to New York I was curious to see just what an Amazon bookstore looked like. See for yourself:

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